Web based API for real-time notifications
Missed Call Alert Service Provider in Delhi
Missed Call Alert Service is an automated web based application which enables you to get the real-time notifications of all calls on your dedicated Mobile/Landline/Toll-Free Number. Our system can also help you to start an interactive session with your customer by integrating our different API’s (SMS, 2 Way Messaging, Voice, Email, Call Back, Call Conference, etc.)
Our Missed Calls Services will make database collection and maintenance an easy task for businesses. It eliminates the need for agents for handling the calls manually for giving information to the callers, which can be easily provided through an SMS.
Auto-Reply SMS: Auto reply SMS are pre-automated SMS which your customers will receive whenever they give you a missed call on the number. You can even customize the reply to make your customers feel special.
Auto-Reply Voice Call: You can send a pre-recorded voice clip as a reply to the customers who gave a missed call to your number. You can even make the callers aware of your brand with Missed call Service.
Auto-Reply IVR: IVR is like a virtual receptionist which can help your customers by providing them with the required information whenever they give a missed call to your number.
The lead management system is an important tool for generating sales for the market. It helps you to enhance your business standards and attract the target audience. It is a perfect system for analyzing your marketing campaign effectively and efficiently.
Your leads will automatically get distributed equally among your agents. Suppose you have 5 agents and you get 50 missed calls from customers than 10 customers will be assigned to each agent.
It will help you in equal distribution of leads among your agents. (For example: if you have 10 agents and you receive 500 missed calls, then each of your agents will be assigned 50 customers.)
Click To Call: Click-to-call refers to the ability to make a call by just clicking on a number which is displayed over your screen.
One-Click SMS/Call to all Callers: You can send SMS to all of your targeted customers by just one click at the same time using the panel provided by us.You can also send voice calls to all of your targeted customers by just one click at the same time using the panel provided by us.
Vanity number choice with unlimited missed calls
A vanity number is a local or toll-free number. A subscriber generally requests for an easily remembered sequence of numbers, used specially for marketing purposes. You can choose your vanity number from a list provided by us.
There is no limit on the number of missed calls that you can receive on your number. Therefore it can also be used for voting campaigns, collecting feedback from the customers etc.
You can also set-up and manage filters on callers like prioritising or limiting the number of calls from a customer.
You will be provided with a daily report which will tell you about how your agents are performing. The report will contain a daily report with call statistics for your company and individual agents as well as groups.
You will also be provided with a push and pull HTTP APIs. As soon as we receive a call, the system will push the number to your server and you’ll also have an option to fetch our number using a simple HTTP APIs provided to you on the panel provided by us..
Best Use cases for missed call alert service
In case of an inbound Call Center, an IVR is added to a call queue that will connect the callers with the sales or support agents. This is a typical scenario used generally by insurance/banking/financial services/utilities companies, specially those which offer customer services in various languages. Once the connection is made, the IVR will invite the caller to choose a language, then to select the service they want. Eventually, the call is moved to the queue where the agents respond in the language selected by the caller. Optionally, the call may even be recorded by the queue.
You can also publish a missed call number and ask your customers to opt-in or opt-out of your promotional campaign by simply giving a missed call on the number. And, the same can also be used to add subscribers to your list. This feature not only takes your user experience a level up but will also save the need for your agents to manually do these operational tasks.
We all know how difficult lead generation can be for businesses.And if your prospect has to fill in a lengthy form to submit his inquiry, the chances of getting inquiries will go down significantly. On the other hand, if your prospects have to just give a missed call on a number to submit their inquiry, the response of your marketing will certainly increase manifold.
Why choose us for Missed Call Alert Service?
Connect to your customer with a single missed call. You can opt for a vanity number for missed call alert service of your choice from a list of numbers. Your customers can contact you by giving a missed call to this vanity number. All the missed call alerts received will be captured and can also be monitored using an online dashboard.
An Online Panel will be provided to you which will help you to configure the number. You will be given various options for reacting to a missed call when it is received, like you can send an auto reply SMS to the caller, send email or SMS notification to yourself , integrate your CRM or Website using a web hook, set various limits etc.
There might be times when your customers would want to connect with your sales or support team. In these scenarios, it would be better that your agents contact them rather than making them call you directly.
You can share your missed call number with them on your website and then your agents can connect with the customers themselves.
Most of us do vote for our favourite contestants on TV reality shows by giving a missed call on a certain number. This way of voting not only increases the numbers of votes from the audience but also makes the entire vote-counting process much easier.
The most essential part of running a business successfully is to retain your existing customers. In order to do the same, you should have an idea about how your customers feel about your products or services.
To get the knowledge about these feelings the best method is getting their feedback and that’s what required here. And to get the maximum feedback from your customers you can publish a missed call number and share the feedback form with them through SMS.
The SMS can, in fact, have the feedback form together with a discount code as a thank you gift.
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